Privacy Policy

Controller: Zelmaronnlox Commerce AB

Registered Office: Pilates Via Odenplan Studio S, Surbrunnsgatan 60, 113 27 Stockholm, Sweden

Contact Email: serviceteam@zelmaronnlox.world

Contact Phone: +4620899495

Scope

This policy explains how personal data is handled on this website in line with EU General Data Protection Regulation (GDPR), Swedish supplementary data protection rules, and applicable ePrivacy principles.

Data We Collect

We may process identification data (name), contact data (email, optional phone), communication data (message text), technical data (IP address, browser details), and cookie preferences.

Purposes of Processing

We process data to handle user requests, maintain secure services, document lawful business operations, and improve website quality where lawful consent or legitimate interest applies.

Legal Basis

Legal basis may include consent (GDPR Art. 6(1)(a)), pre-contractual steps requested by the user (Art. 6(1)(b)), legal obligations (Art. 6(1)(c)), and legitimate interest in secure operation (Art. 6(1)(f)).

Retention Periods

Contact inquiries are retained up to 24 months unless a longer period is required by law or legal claims. Security logs are retained up to 12 months. Cookie preference records are retained up to 13 months.

User Rights

You may request access, correction, deletion, restriction, objection, and data portability. You may withdraw consent at any time for future processing. To submit a request, use contact details on the Contact page or the GDPR Requests page.

Data Sharing

Data may be shared with contracted processors for hosting, analytics where consented, or customer communication support. We do not sell personal data.

Security Measures

We apply HTTPS transport encryption, access restrictions, and operational security controls to reduce risks of unauthorized access, alteration, or data loss.

International Transfers

Where data transfers outside the EEA occur, safeguards such as Standard Contractual Clauses and transfer assessments are used as required.

Complaints

You may contact us directly first at serviceteam@zelmaronnlox.world. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Policy Updates

We may update this policy to reflect legal or operational changes. The latest published version on this page applies.